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Contact Us

Have a question? The Colin Charles customer service team is happy to help with questions about our products, orders, shipping, returns, and refunds.

Contact Information

Email: support@colincharles.com
Phone: +1 (315) 540-9142

Customer Service Hours (EST)

Monday to Friday: 9:00 AM - 5:00 PM
Saturday to Sunday: 9:00 AM - 1:00 PM

Business Address

Authorized Return Center

Please contact our customer service team before returning an item. Returns sent without prior approval may not be accepted.

Send Us a Message

Complete the contact form below and our customer service team will respond as soon as possible during our business hours.

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